Good consumer service is crucial to success running a business; there’s nothing high-tech concerning helping customers get exactly what they need. But technologies can make the process easier and even more efficient.

For many small businesses, investing in information technology (IT) can pay dividends inside more ways than one. Not merely may technology help companies establish a unternehmensidentität and lower the cost of doing business, this can also help level the enjoying field. /National Federation of Independent Business (NFIB) Small company Excellence Award, set up in 2004, respects small businesses that transfuse the spirit associated with innovation and apply IT to further improve the particular customer experience.

Believe big, win large

The winner should receive $30, 000 inside technology and specialist services from Dell; a Day along with Dell program along with Dell executives, which include Michael Dell, to be able to share best business practices; a very long time account to NFIB; in addition to other prizes. Eight other companies may receive a Dell Latitude notebook plus a one-year regular membership to NFIB. The orthodontists for the 2006 award are:

• AMAD Logistics, a great international freight forwarder and logistics company.

• DataCert Inc., a fast-growing dealer of electronic invoicing and corporate legal spend-management solutions.

• Errand Solutions, which provides customized errand-running and concierge services as a possible employee benefit plus customer relationship enlargement to health treatment, hospitality, residential house and corporate companies.

• Harrison’s Roof structure Truss, L. D. C., a producer of engineered wooden roof and floor trusses.

• Micro Technology Services Inc., which develops in addition to manufactures electronic goods.

• National Organization of System Administrators Inc., provides the 24-hour, Web-based client portal through which clients can track service calls plus on-site parts storage.

• Ntelicor D. P., an information-technology consulting and staffing firm.

• Pipal Research Corp., a team of strategists and investment lenders who provide analysis and analytical solutions.

• Sew Exactly what? Inc., a theatrical drapery manufacturer and custom sewing services.

• TRS Professionals Inc., a multidisciplinary engineering and structure management firm.

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